مساعدة!

Hi ,

l need your help please ,

Why l can't see the photos and can't hear the voice files that l get it from one of my friends in my hotmail box and what dose that mean all these codes? although l can receive photos and sound files from others normally please help me to resolve this problem .. and thank you ,

OMAR

الرد ممكن بالعربية او بالانكليزية

the Codes they like this :

9q+xcRj6PKOv3Uvo0h4vdUrrwkPCujViXKn7P9Fx/wAIFVS9XpjdIyiAkVwrB51WkbxCPAtrthmA

tZMYtmMzIRivMqwzKRDgREXZXF5ORydHRhjWzm+5kYvdpQva/wAk8XhJISOPTunLbZRJZLRs1ZNJ

0RSnEVFGZD9055Uh3stDnlVp7JcSwF2A448oyT1CUcooYl96RmQ8pWqpqCfwpj3bThEQxGIq1baI